Privacy Policy

Last updated: 21 October 2026

This policy explains how MyTaste.store, operated by Al Gazzaz Co. for Trading as the data controller, handles personal data when you visit the store, create an account, make purchases or contact us, under the applicable laws of Saudi Arabia.

Data We Collect

We collect information you provide when creating an account, placing an order or contacting us, including:

• Your name, mobile number and email address.
• Billing and delivery addresses and National Address details where needed.
• Order, purchase, payment and return information.
• Correspondence, complaints and photographs you submit to help us handle your requests.

Technical information may also be collected during your visit, including your IP address, device and browser type, pages visited, interactions with products and advertisements, and cookie identifiers.

Payment information is processed through the payment providers used at checkout. Please do not send us full card details or verification codes in messages.

Purposes and Legal Grounds

We use data as necessary to:

• Create and manage accounts and fulfil orders, payments, deliveries and returns, based on our agreement with you.
• Issue invoices, maintain records and meet legal obligations.
• Respond to enquiries and complaints and provide customer support.
• Protect the store, prevent fraud and improve performance, relying on an appropriate legal ground, including legitimate interests where the applicable conditions are met.
• Analyse usage, measure advertising and conduct marketing based on consent where legally required.

Without information necessary to fulfil an order or provide a service, we may be unable to do so. Marketing consent is optional and is not a condition of purchase.

Cookies and Measurement Tools

The store uses cookies and similar technologies for essential functions, such as accounts and shopping carts, and for analytics and advertising measurement according to the applicable settings and consent requirements.

Tools configured in the store include:

• Google Analytics to analyse visits and store interactions.
• Meta Pixel to measure advertising effectiveness and interactions and support retargeting, depending on its settings.
• Google Tag Manager to manage technical tags that may activate measurement tools.

Depending on their settings, these tools may send browsing, device and interaction information and cookie identifiers to their providers.

You can manage cookies through your browser settings. Disabling essential cookies may affect store functions. Contact us with questions about measurement tools or to exercise your data rights. Visiting the store alone does not constitute consent to processing that requires separate consent.

Marketing Messages

If we begin sending promotional offers through WhatsApp, SMS or email, we will obtain your prior consent and provide a clear, free way to unsubscribe.

You may withdraw consent through the method provided in the message or by contacting us. Unsubscribing does not affect necessary communications about your orders or rights.

Data Sharing and International Transfers

On an appropriate legal basis, we share necessary information with providers helping us operate the store and fulfil orders, including Zid and payment, delivery, hosting, technical support, analytics and advertising providers.

We may also disclose information to competent authorities where required by law.

Some provider services may involve processing outside Saudi Arabia. Any international transfer or disclosure is subject to applicable legal requirements and safeguards. Contact us for further information about recipients and processing locations.

Retention and Security

We retain data for as long as needed for the purposes described, including order fulfilment and customer support, and for legally required periods relating to invoices, records or claims.

When data is no longer needed and there is no legal ground for retaining it, it is destroyed or identifying elements are removed in accordance with applicable requirements.

We take appropriate technical and organisational measures to protect data and restrict access to those who need it for their work. No electronic system can guarantee absolute security.

Your Rights

Subject to applicable legal conditions and exceptions, you may request:

• Information about how your data is processed.
• Access to your data and a copy of it.
• Correction, completion or updating of your data.
• Destruction of data that is no longer needed.
• Withdrawal of consent for processing based on consent, without affecting the lawfulness of earlier processing.

Contact us using the details below to make a request. We may request appropriate information to verify your identity and will respond within statutory timeframes. You may also complain to the competent personal data protection authority.

Contact and Policy Updates

Al Gazzaz Co. for Trading
Email: [email protected]
WhatsApp: +966555187332

We may update this policy to reflect changes to our services or legal requirements. We will display the updated date and provide additional notice or obtain further consent where legally required.