What should I do if my order arrives damaged or incorrect?

Email [email protected] with your order number, a description of the issue and photos where possible. We will resolve it under our returns and exchanges policy and cover shipping costs relating to damaged or incorrectly supplied products.


Blends combine beans from different origins to create a particular, balanced flavour. Single-origin coffee comes from one origin and highlights its distinctive characteristics. Each product page provides origin details and tasting notes.

 


Reseal the bag tightly after each use and store it in a cool, dry place away from sunlight, heat and moisture. Grind only what you need just before brewing.

 

 


All Trismoka coffee available in our store is whole bean, not ground.

 


Available payment methods appear at checkout. You can choose your preferred option before completing payment.

 


Yes, we ship to cities covered by our available carriers. Shipping options, charges and estimated delivery times appear at checkout based on your address and shipment weight. Please note that the SMSA economy option requires collection from a SMSA branch.

 

 


With Trismoka Fast delivery within Jeddah, orders placed before 4 pm arrive the same day; later orders arrive on the next delivery day. Friday orders are delivered on Saturday. No deliveries on Fridays or official holidays.

 


We offer Italian Trismoka coffee in different bag sizes, including blends and single-origin coffees, alongside coffee cups. Each product page lists its details and size.

 

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